Delivery Information

At Demoshop, we are dedicated to ensuring a seamless and efficient delivery experience for our customers. Here’s everything you need to know about our delivery process:

Location and Contact Information Our main hub is located at Mersin Technology Development Zone, Technoscope, Floor 1 No: 105 Mersin, Turkey. Should you have any inquiries or require assistance with your delivery, please do not hesitate to reach out to us:

Phone: +90 850 532 47 33

Email: [email protected]

Delivery Process

Order Processing: Once your order is placed, our team begins processing it immediately. You will receive an order confirmation email with your order details and an estimated delivery date.

Packaging: We take great care in packaging your items to ensure they arrive in perfect condition. Our packaging materials are designed to protect your products during transit.

Shipping: We partner with reliable courier services to deliver your order as swiftly as possible. Shipping times may vary depending on your location and the availability of the products.

Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery in real-time.

Delivery: Our delivery partners will ensure your order reaches you safely. If you are not available at the time of delivery, they will attempt to redeliver or leave a notice with instructions on how to collect your package.

Delivery Times

Domestic Deliveries: Typically, orders within Turkey are delivered within 2-5 business days.

International Deliveries: For orders outside of Turkey, delivery times may range from 7-14 business days, depending on the destination country and any customs procedures.

Delivery Fees Delivery fees are calculated based on the weight and dimensions of your order, as well as the delivery location. The total delivery cost will be displayed at checkout before you finalize your order.

Returns and Exchanges If you encounter any issues with your order, such as receiving a damaged or incorrect item, please contact our customer service team within 14 days of receiving your order. We will guide you through the return or exchange process to ensure your satisfaction.

Customer Support Our customer support team is always here to assist you with any delivery-related questions or concerns. Feel free to contact us via phone at +90 850 532 47 33 or email at [email protected].

Thank you for choosing Demoshop. We look forward to delivering happiness right to your doorstep.